This page is the standing reference for the consent our consultation form asks for. It is linked from the form itself, and it says the same thing the form says — in fuller sentences.

The consent, in full

When you join the consultation request list, the form shows this text beside a checkbox that starts unchecked. Nothing is submitted with consent unless you check it yourself:

“By checking this box — which counts as my written signature — I agree that Palm Beach Backup Power may share my request and contact details with its installer partner for Palm Beach County, and that Palm Beach Backup Power and that installer partner may call or text me at the number I provided about my generator consultation request, including using an automated system for the selection and dialing of numbers or a prerecorded message. I understand that this consent is not a condition of any purchase, that message and data rates may apply, and that I can revoke this consent at any time — by replying STOP to a text, by telling us on any call, or through the contact page on this site.”

This is the “prior express written consent” that federal law (the Telephone Consumer Protection Act) and Florida law (the Florida Telephone Solicitation Act, §501.059) require before automated calls or texts about a purchase. Checking the box is treated as your signature on that consent, which both laws permit.

What the consent covers — and what it does not

Who may contact you: Palm Beach Backup Power and the installer partner for Palm Beach County — the same two names the consent names. No one else. Not a call centre, not a lead buyer, not a third installer.
How: By phone call or by text, to the number you gave on the form. Email is not covered by this consent; the Cost Guide email list is a separate, double-opt-in list, and a guide request never puts you on the consultation list.
When: When there is a real scheduling option to offer — not on a timetable, and not to sell you anything. Florida law limits solicitation calls to 8 AM–8 PM local time, and our partner is held to the same window.
How much: Only about this request. When the request is scheduled, withdrawn, or no longer live, the contact stops. There is no ongoing marketing list built from consultation requests.
Not covered: This consent does not cover calls about anything other than your generator consultation request. It does not cover a sale. It does not cover sharing your details with anyone other than the installer partner named above.

Consent is not a condition of purchase

This consent is not a condition of buying anything. You can ask a question, request the Cost Guide, or browse the site without checking the box — and you can still be matched, because the request list is a matching service, not a purchase (see the Privacy Policy if you want the detail).

Revoking consent

You can revoke this consent at any time, in any of these ways: reply STOP to any text; tell us on any call; or ask through the contact page. When you revoke, three things happen: no further calls or texts about the request; the request is not shared further; and if it has already been shared, the partner is told the consent is withdrawn. This is the same withdrawal right described on the Do Not Sell / Share My Info page.

Call recording

Calls to the number on this site are recorded, and every call begins with an announcement that it may be recorded. If you do not want to be recorded, use the consultation form instead — it reaches us just as directly. (See the Privacy Policy for the full record of what calls collect.)

If you are on a Do Not Call list

If your number is on the National Do Not Call Registry, or on Florida’s Do Not Call list, this consent is still valid — because it is your consent, given in writing, for this specific purpose. It does not put you on any other list, and it does not authorise calls from anyone else. If you revoke it, the protection of the list applies again, immediately.