This page is for messages. Not a lead form — if you want an installer to contact you about a generator, that is the request list, not this page. This page is for everything else: a correction, a question about a number, a source we should check, or a problem with the site.
What this page is for
- A correction to a number or a rule on this site.
- A question about a number, a source, or how we work.
- A problem with the site — a broken link, a page that won’t load, or a form that won’t submit.
- Anything else that isn’t a generator consultation.
What this page is not for
This page is not for generator consultations. If you want an installer to contact you about your home, join the consultation request list — that is the page that puts you on the list. If you’d rather talk, call (561) 589-2937.
Generators are installed one home at a time — there is no ‘buy now’ button here. If you’d like an installer to contact you about your home, call us, or join the consultation request list.
Send us a message
What to expect
We read every message, and we answer every message — personally, within one business day. If your message is about a number or a rule, we check it before we reply — and if we’re wrong, we correct the page and tell you.
The free Palm Beach County Generator Cost Guide — the full installed-cost breakdown, what each line item covers, and the questions to ask before you sign — by email, when the guide is ready.
What a whole-home generator is — and isn’t
Palm Beach Backup Power is an information and referral site. We publish the numbers, the rules, and the costs — and when the installer partner is in place, we refer you to a licensed installer for the work. We don’t install generators, and we don’t sell them. What we do is make the decision legible: what it costs, what the permit costs, what the fuel line costs, and what to ask before you sign.